Frequently Asked Questions
Waverly Organics is animal cruelty-free. Our products and ingredients used to create the products are never tested on animals.
In addition, all of our suppliers are cruelty-free as well. Each company we do business with supports this lifestyle, we encourage all of our customers to become aware of this choice and to do your research.
Please note that we are not cruelty-free certified but are in the process of becoming certified.
All of the ingredients used in the Waverly Organics products are completely vegan. Waverly Organics does not use any animal-derived ingredients
All of the products sold by Waverly Organics are Organic and our ingredients are USDA certified.
Our packaging is sustainable and made from recycled plastic. We ship all products with plastic-free shipping materials. 100% water activated tape, paper shipping labels, post-consumer boxes and more! Everything can be composted, reused, or recycled, and is 100% biodegradable. Please help us do so by reusing as much as possible. Thank you!
Return & Exchange Policies:
Products must be returned within 30 days of the Process Date on the order packing slip to receive a refund to the payment method used on waverlyorganics.com
Any free product or free gift must accompany the return to receive a refund to the payment method used on waverlyorganics.com (this does not include samples).
“Proof of Purchase” must be included with your return.
Exchanges can be made for a product of equal or greater value. Customers are responsible for paying any additional difference in price and sales tax for exchanges of greater value.
Customer must pay additional shipping cost for exchanges.
We ship domestically and internationally. For international shipments, the buyer is responsible for all shipping costs and any duties or tariffs imposed by their country.
In the case that a package is returned due to a false or mistaken address by the buyer's mistake, the buyer is responsible for the reshipping fee.
Processing and packaging will take 1-3 business days.
Domestic shipping is through USPS and takes 2-3 business days.
We accept payments from Paypal and all major debit and credit cards: Visa, MasterCard, American Express, and Discover.